Downloading Attachment Error

File Name Extensions

Some file name extensions (such as .config) can prevent the attachment from being downloaded. Don't worry though, the attachment is not lost forever. All you have to do is rename the attachment for the download to work. To rename the attachment, click on the magnifying glass in the upper left corner of the story card the file is attached to. This will take you to the story focus page, then select the "Attachments" tab. Click the "edit" button that appears when you hover over the attachment you want to rename. Rename your file with a different extension (for example .txt) and click the "OK" button to save. Your attachment can now be downloaded by clicking on it. You can then rename your file on your computer to it's original file name after it has successfully been downloaded from AgileZen.

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